• Orders & Shipping

    Orders are processed and express shipped weekly from Western Australia

     
    Once you place an order, you should receive a confirmation email (if you have not received our automated email, please check your spam box and if still not there, contact us).
    We will ship the products you have ordered on the following Monday & Thursday, after which we will send a followup email with the tracking number, a leaflet with more details about the products and any user instructions.
    We only use express shipping, which takes approximately 3-5 work days to arrive within Australia, sometimes a bit longer due to circumstances beyond our control.
     

    Returns

     

    We do not repack any of the products we distribute, you should receive them in original sealed package.

    Should there be any damage to your product upon receiving, please contact us.

    If you have any issues with your product after your order, please contact us.

    In general, we do not provide refunds, however if you have a compelling story we may consider.

     

    Once you open the product, guaranteed no refunds!

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    About Using This Website And This Webshop
    
    By using this website you are accepting all terms of these Terms and Conditions. If you do not agree with anything in this text you should refrain from using this website and refrain from ordering the products offered on this website.
    
    Warranties and Liability
    
    
    While every effort is made to ensure that the content of this website and the information about the products we offer for sale is accurate, the website and the products advertised are provided 'as is' and ORIVEDA bv makes no representations or warranties in relation to the accuracy or completeness of the information found and the claims made on this website.
    
    While the content of this site is provided in good faith, we do not warrant that the information will always be 100% up to date, be true and not misleading, or that this site will always (or ever) be available for use. New information becomes available all the time and ORIVEDA cannot guarantee this website / the contents of this website will be up-to-date at any given moment.
    
    Nothing on this website should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site. We strongly recommend to always consult your doctor before attempting self-medication. In case you do choose to purchase and use our products, follow the directions that come with it. In case of unexpected side effects, seek instant medical help and contact us.
    
    In no event will we be be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website, the products offered for sale on it or any linked websites.
    
    About Us
    
    ORIVeDA is a limited liability company (registered at the Amsterdam CoC # 66136016) and a registered trademark of ORIGO Holding bv (registered at the Amsterdam CoC # 66134498). Distributed in Australia by Qi Foundation 
    (ABN: 17 680 901 033)